Privacy Policy

Last updated: 4 August 2026

Handy Steves (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit or use our website, https://handysteves.co.uk/.

1. Who we are

The website is operated by Handy Steves.

If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details provided on our website.

2. Information we collect

When you use the contact form on our website, we may collect the following personal information:

  • Your name
  • Your telephone number
  • Your email address
  • The information you provide in the message box

We only ask for information that is reasonably necessary to respond to your enquiry and provide our services.

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device type, and information about how you use the website. This may be collected through cookies or similar technologies where applicable.

3. How we use your information

We use the personal information you provide through our contact form to:

  • Respond to your enquiry
  • Contact you about the services you have asked about
  • Provide quotations or further information where requested
  • Arrange or discuss work where applicable
  • Communicate with you about your enquiry
  • Keep appropriate records of enquiries and communications

We will not use your personal information for unrelated purposes without a lawful basis for doing so.

4. Legal basis for processing your information

Under UK data protection law, including the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may process your information because:

  • You have asked us to take steps in relation to a potential service or quotation before entering into a contract.
  • Processing is necessary for the performance of a contract with you.
  • We have a legitimate interest in responding to enquiries, managing our business, and keeping appropriate business records.
  • We are required to process certain information to comply with a legal obligation.

5. How we protect your information

We take reasonable steps to protect the personal information we receive from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

6. Who we share your information with

We do not sell, rent, or otherwise trade your personal information.

Your information may be shared with third-party service providers where this is necessary to operate our website, receive and manage enquiries, provide our services, or comply with legal obligations.

For example, information submitted through the website may be processed by our website hosting provider, email provider, or contact-form service.

Where we use third-party providers, we expect them to handle personal information securely and in accordance with applicable data protection laws.

7. How long we keep your information

We will only keep your personal information for as long as reasonably necessary for the purposes for which it was collected, including responding to your enquiry, providing services, maintaining appropriate business records, and meeting legal or accounting requirements.

The exact retention period may depend on the nature of the enquiry and whether you subsequently become a customer.

8. Cookies

Our website may use cookies and similar technologies to ensure that the website functions correctly and, where applicable, to understand how visitors use the website.

Cookies are small text files placed on your device when you visit a website.

Some cookies may be essential for the operation of the website, while others may be used for analytics or other purposes.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect how the website functions.

9. Third-party websites

Our website may contain links to other websites. If you follow a link to a third-party website, that website will have its own privacy policy and terms.

We are not responsible for the privacy practices, content, or security of third-party websites.

10. Your rights

Under UK data protection law, you may have rights in relation to your personal information, including the right to:

  • Request access to the personal information we hold about you.
  • Ask us to correct inaccurate or incomplete information.
  • Request that we delete your personal information in certain circumstances.
  • Ask us to restrict how we process your information in certain circumstances.
  • Object to certain types of processing.
  • Request a copy of certain personal information in a commonly used electronic format where the right to data portability applies.

These rights are subject to certain legal exceptions and requirements.

If you would like to exercise any of these rights, please contact Handy Steves using the contact details provided on our website.

11. Complaints

If you have a concern about how we have handled your personal information, we would encourage you to contact us first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or the way we process personal information.

Any updates will be posted on this page, with the “Last updated” date amended accordingly.

13. Contact us

If you have any questions about this Privacy Policy or how Handy Steves handles your personal information, please contact us through the contact details provided on our website.

Handy Steves
Website: https://handysteves.co.uk/